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Privacy policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The person responsible for the processing of your personal data will be Josep Maria Claverol Areny, sole proprietor (self-employed) with NIF: 78074945L, and address at Passeig del Vall 5, Tremp (25620) – Lleida.

The sole proprietor (self-employed), Josep Maria Claverol Areny (hereinafter “HOSTAL LA CANONJA” or “HOSTAL”) is responsible for the processing of personal data. If you require special attention to resolve any issues, please contact us by email: lacanonjahostal@gmail.com and info@lacanonja.com, or by phone at +34 973 65 05 58.

FOR WHAT PURPOSE IS YOUR PERSONAL DATA PROCESSED?

At HOSTAL LA CANONJA we may process your personal data collected for the following purposes:

        1. Contact: Manage the details of users who contact the HOSTEL LA CANONJA using the contact form provided by the HOSTAL.
          The data will also be processed in order to manage the queries that the user sends through the channels enabled for this purpose on our website.
        2. Provision of hospitality services: managing the data of users who make reservations on our website, using the booking engine, the contact form or the telephone contact.
        3. Commercial, advertising and / or informational communication: in the event that your express consent is obtained, the data of the users who have given us their data for this purpose will be managed through our website.

The data processed comes from:

        • Data provided by users using the contact form provided for this purpose.
        • Data derived from the provision of the service: indirectly, from the actual provision of the service and the maintenance of this activity. This category would include web browsing data.
        • Data from marketing studies.
        • Data provided by users through the booking engine or telephone contact.
        • Data provided by users through the newsletter.
        • Data provided by users through social networks and other channels.

Depending on the service and navigation, the data processed would be grouped into the following categories:

        • Identification data: name, surname, identity documents, postal address, e-mail, telephone number …).
        • Business Information: Interest in certain sections of our website.
        • Service purchase data made by the user.

WHAT IS THE LEGAL LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The legitimacy for the processing of the data is determined by the complete and complete fulfillment of the provision of the contracted hospitality services and, in its case, by the authorization conferred by its holder in relation to the purpose for which it has provided the data.

We use your data to:

        • Respond to your requests.
        • Provide contracted services.
        • Send commercial information, advertising and / or information expressly requested by the user.

HOW LONG DO WE KEEP YOUR DATA?

The retention period of the personal data provided will be the one necessary in order to comply with the purposes for which they have been collected and, in particular, in the case of the provision of hospitality services, for the time necessary to comply with the provision and, in the case of sending informative, commercial and / or advertising communications, as long as the holder does not deny the authorization given for this purpose.

In any case, the retention period will be extended for as long as is necessary to comply with legal obligations or to meet any responsibilities.

Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of judges and courts, the Public Prosecutor’s Office or the competent Public Administrations during the period of prescription of the actions that could be derived and, after this time, their complete elimination.

TO WHOM CAN YOUR DATA BE COMMUNICATED?

The data provided may only be communicated to third parties if this is required by the correct and complete provision of the service, and in those cases where it is mandatory for compliance with legal obligations. In no case will they be used for purposes other than those authorized, except in cases where the communication is legally imposed.

WHAT ARE YOUR DUTIES?

1. Access: Consisting of the right to obtain from HOSTAL LA CANONJA, confirmation of whether your personal data is being processed and on what terms and conditions.

2. Rectification: Consisting of the right to modify inaccurate personal data.

3. Deletion: Consisting of the right to obtain the deletion of personal data from the databases of HOSTAL LA CANONJA when, among other cases, the data are no longer necessary to comply with the purposes for those that were collected.

4. Opposition: Consisting of the right to oppose the treatment carried out by the HOSTAL LA CANONJA, in certain circumstances or for certain purposes. In this case, we will stop processing your data. They could only be treated for legitimate reasons or for defense against possible claims.

5. Portability: Consistent with the data owner’s right to have the data provided in a suitable and sufficient physical medium in order to be transmitted to another person in charge.

6. Limitation: Consisting of the right of the data owner to request the limitation of the processing, so that the corresponding processing operations will not be applied to their data. In this case, you will be informed that only the data will be kept for the exercise or defense of claims as provided in the General Data Protection Regulations.

Those interested may exercise their rights by e-mail to info@lacanonja.com or lacanonjahostal@gmail.com, or in writing to Josep Maria Claverol Areny – HOSTAL LA CANONJA, Passeig del Vall 5, Tremp (25620) – Lleida, always providing a photocopy of your DNI or identification document, and expressly stating the right that is being exercised and in what terms.

In the event of any violation of their rights or when satisfaction with the request for exercise has not been obtained, the interested parties may inform the Spanish Data Protection Agency.

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